FAQ

You can contact us by phone at (786) 565-9858, by email at info@tapeproviders.com or by this link Send Mail.

Our office is open from 8:00 A.M. to 8:00 P.M. Eastern Time, Monday to Friday!

If some of the items are out of stock at the time of your order, we will ship the in stock items immediately and the remaining items will ship as soon as stock is replenished. No additional fees will be applied.

Tape Providers will change/cancel your order contingent on the situation of the order. For further information, please contact our Customer Service at (786) 565-9858.

All orders over $50 will qualify for free ground shipping if they are shipped to an address in the 48 contiguous United States. For further information on shipping, please read our shipping policy.

Once you have placed an order a confirmation email will be sent altogether with your receipt. A following email will be sent to update your order with your shipping information where a tracking number will be provided.

Tape Providers ensures that your order will be securely packed; however, in case should you receive an order with damaged items, please contact us and we will be happy to provide you with a credit or replacement.

To return an item please contact us within 30 days after receiving your shipment and read our return policy.

Tape Providers will ship to APO and FBO addresses; however, certain items will be restricted because of their size or quantity order. International Shipping is available and may incur additional fees depending on where the item will be shipped. Don't hesitate to get in touch with us for further information.

Tape Providers will collect tax from orders that are placed and delivered in the state of Florida.

We take the protection of your personal and payment information very seriously. Payment information is protected using SSL encryption, so only Tape Providers can access a purchaser’s information. We do not retain or store credit card information after a transaction has been processed.

Information such as billing & shipping address, email address, and phone number are used to verify credit card purchases with your financial institution and to keep you updated on any changes made to your order. We do not sell, rent, share, trade or give away any of the information you provide us, with exception to the financial institution that processes your payment and the shipping carrier that delivers your order. Marketing and promotional emails are only sent with your permission (opt-in).

Yes, corporate and commercial clients are eligible for special pricing discounts through our high-volume pricing programs. Please contact us for high-volume special pricing.